Payment of pension

• We pay earnings-related pensions once a month in accordance with pension laws. The payment day cannot be moved to the preceding month because the right to receive a pension exists on a monthly basis.
• The exact time when the pension will be in your account on the payment date depends on the bank’s payment processes. Your bank can provide you with more information.
• If you receive two different pensions (e.g. old-age pension and survivor’s pension for a widowed person), the pensions will be shown as separate payments in your bank account.
• By logging in to Varma Online Service, you can easily see the amount of your pension and information about the pensions paid on the Payments and certificates page.

• You can easily change the account to which we pay your pension on the Account number and tax rate page in Varma Online Service.
• Please notify us of the change of account number no later than one week before the payment date of your pension so that we can take it into account in the payment of your pension. Varma sends pension data to banks several days before the pension payment date.
• When a young person receiving a child survivor’s pension turns 18, the pension is paid to the person’s own account. The easiest way to report the account number is to log into our online service.

Update your account number in Varma Online Service

If you are unable to log in to Varma Online Service, you can report your new account number using the form below or by free-form letter. Sign the notification of a changed bank account. You can submit the form to Varma by secure email.
We cannot change your bank account number over the phone or via e-mail, because the notification of a changed bank account must contain the pensioner’s signature.

Notification of a changed bank account form

If you live in Finland and move, we usually receive information about your new address in Finland directly from the Finnish population register authority. The address is updated within approximately two weeks.

If you have a non-disclosure for personal safety reasons, we do not automatically receive your address information from the Digital and Population Data Services Agency. You can update your address by logging in to Varma Online Service or by notifying us of your new address by post. If you notify us of an address change by post, remember to sign the notification.

If you live abroad, we do not automatically receive your address information. For that reason, it is important that you notify us if you live outside of Finland and your address changes. We must have your current address so that we can send you a residence report to be completed every year.

You can change your address in the Personal details section of Varma Online Service. You need Finnish bank IDs or a mobile ID to log in. Alternatively, you can submit a change of address by letter or secure email.

Log in to Varma Online Service

Send a secure email message

Our pensioners receive an annual letter on Varma Online Service in January. Guardians and pensioners living abroad will receive the letter by post.

In the annual letter, you can see

• the amount of pensions and withholding tax paid in the previous year
• the index-adjusted amount of pension and withholding tax for the current year
• pension payment dates.

Activate the paperless service in Varma Online Service to receive an SMS from us when you can read your annual letter in Varma Online Service. 

You can print a certificate of the amount of your pension at any time from Varma Online Service.

Read more about the annual letter

Read more about the types of pension certificates available from Varma Online Service